Contact Sharing
When a fan buys from you, they can choose to share their email – a direct line to your audience that doesn’t depend on any platform, including this one.
How It Works
- Fan purchases one of your items
- During checkout, they see: “Share my email with the creator”
- If they opt in, their email appears in your contact list
The choice appears at every checkout. A fan can share on one purchase and decline on the next. Each decision applies only to that transaction.
Fans who don’t check the box remain anonymous in your records. They can still reach you through the platform for support – it just means you can’t contact them directly.
Accessing Your Contacts
Dashboard > Payments > Export. The CSV includes transaction details and, for fans who opted in, their email addresses.
What to Do with Your Contacts
Start a Newsletter
Import your contacts into a newsletter service and send updates directly. Most newsletter services accept CSV import.
Announce Releases
A short email when you release something new reaches fans more reliably than a social media post.
Build Off-Platform Relationships
Your audience belongs to you, not to us. Export your contacts regularly and keep your own copy.
The Trust Dynamic
Fans who share their email are extending trust. That trust is easy to break and hard to rebuild.
Do:
- Email when you have something to say (new release, important update, genuine news)
- Keep emails infrequent enough that each one feels worth opening
- Make unsubscribing easy (every newsletter service handles this)
Don’t:
- Email daily or weekly unless you established that cadence upfront
- Share fan emails with third parties
- Add people to multiple lists without asking
- Send purely promotional content with no substance
One good email per release beats ten forgettable ones per month.
For Fans
Why Share Your Email?
Creators who have your email can send you updates directly, reach you if the platform changes, and build a relationship that outlasts any single platform.
Who Can See It
| Can See Your Email | |
|---|---|
| The creator you shared with | Yes |
| Makenot.work (stored in database) | Yes |
| Other creators | No |
| Anyone else | No |
Each share is specific to one creator. Sharing with Creator A doesn’t share with Creator B.
Managing Your Shares
Go to your Library page to:
- See which creators have your email
- Revoke access (removes your contact from their dashboard)
Revoking removes you from the creator’s contact list going forward. It doesn’t delete copies they already exported.
Privacy
- Your email is stored in our database, linked only to the creator you shared with
- Creators can export it as CSV
- You can share or revoke at any time
- We don’t sell or share contact data (see our Privacy Policy)
See Also
- Best Practices: Building fan relationships
- Analytics & Dashboard: Revenue, transactions, and fan metrics
- Pricing & Monetization: Selling your work