Content Moderation & Enforcement

What happens when accounts violate our policies, and what you should know about how moderation works right now.

Current Limitations

Moderation is currently handled by one person. Decisions are fast but not independently reviewable. Independent appeal review is a planned commitment in our written guarantees, and hiring a second person is the top financial priority. Until then, the founder makes moderation decisions directly and in good faith, and every decision can be appealed.

Our Approach

Context and intent matter. We evaluate work as a whole, not isolated elements. Satire, critique, historical documentation, and artistic exploration are considered in full context. We enforce policies against harassment, illegal content, and fraud. We reserve the right to refuse service to anyone whose conduct makes the platform worse for everyone else.

What’s Not Allowed

Harmful Content

Dehumanization, harassment, and incitement to violence: Content that attacks, degrades, or encourages violence toward individuals or groups
Stricter review for content targeting marginalized groups: Content that would be tolerable if directed at dominant groups may be removed when it targets communities facing systemic discrimination
Doxxing: Sharing private information (addresses, phone numbers, workplaces, etc.) without consent

Platform Integrity

Spam and fraud: Deceptive practices, scams, or manipulative content
Impersonation: Misrepresenting identity to deceive others
Illegal content: Content that violates applicable law

Content Type Restrictions

Adult/NSFW content: Not permitted on Makenot.work. We intend to launch a separate platform for adult creators with identical commitments when infrastructure is ready
Unqualified promotion: Creators promoting health products, financial services, or similar without appropriate qualification may be subject to scrutiny or moderation

On Marginalized Groups

We apply stricter review when content targets groups that face systemic discrimination or historical oppression.

Why this exists: Harmful content targeting marginalized groups contributes to real-world discrimination and violence. Identical rules applied without context produce unequal effects.

Enforcement Actions

We enforce proportionally. Minor issues get a direct message. Serious or repeated issues get serious responses.

Direct Message

For minor or first-time issues:

We email you explaining what policy was violated and what needs to change
No account restrictions
No formal record on your account (formal warning tracking is not yet built)

Most issues end here. People make mistakes.

Content Removal

For content that violates policy:

Specific content is removed or hidden
You’re notified with explanation
Account remains active
You can appeal the decision

Suspension

For moderate violations or repeated issues:

Account access is restricted
You can still export your data
You can still appeal

During suspension:

Your content remains but is hidden from fans
Fan memberships to your content are paused (fans aren’t charged)
You can’t upload or modify content

Permanent Termination

For serious violations or repeated moderate violations:

Account is permanently closed
Content is removed from public access
You have 30 days to export your data
Future accounts will also be terminated

What Leads to Each Level

Usually a Direct Message

Borderline content that could be interpreted as policy-violating
Technical policy violations (wrong format, metadata issues)
Minor behavioral issues (heated argument, single incident)

Usually Content Removal

Clear policy violations in specific content
Content that received valid complaints and can’t be defended

Usually Suspension

Continued issues after a direct message
Moderate harassment or abuse
Repeated content violations
Deceptive practices

Usually Termination

Severe harassment, threats, or doxxing
CSAM or content sexualizing minors
Fraud or scams
Ban evasion
Illegal activity
Repeated moderate violations

Immediate Termination

Some violations skip the escalation ladder:

CSAM - Immediate termination, law enforcement referral
Credible threats of violence - Immediate termination
Illegal content - Immediate termination
Fraud - Immediate termination

For these, there’s no warning period.

Proactive Measures

Automated scanning for clearly illegal content (CSAM, terrorism recruitment). Otherwise, we operate reactively based on reports. Not every complaint results in action; false reports are common and sometimes coordinated.

Data Handling for Terminated Accounts

When your account is terminated:

30-day export window - You can download your content and data
Content removed from public access - Fans can’t access it
Financial records retained - As required by law and payment processors

After 30 days, your account data and content are deleted unless:

Content we cannot ethically host (CSAM, credible threats, illegal material) - Removed immediately. No export window for this content.
Ban evasion records - Account identifiers retained to enforce termination. Deleted after 2 years.

Content may also be unlisted from discovery rather than removed, depending on the nature of the violation. Unlisted content remains accessible via direct link but does not appear in search or browse.

Ban Evasion

Creating new accounts after termination:

New accounts will be terminated when detected
Evasion may extend data retention periods
Repeated evasion may result in legal action

Appeals

Per our Creator Guarantees:

Clear explanation of what policy was violated
Opportunity to appeal
Access to export your data even if suspended

You can appeal any enforcement action, including terminations. See Appeal Process.

Transparency

Public moderation code: Our moderation tools are in the public source code (excluding anti-spam measures that would be defeated by disclosure)
Versioned policies: This document is version-controlled; view history in our repository
Major decisions documented: Significant moderation decisions and policy changes are documented on The Changelog