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# Email you cannot turn off |
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Most of our email is optional. You can turn it off in Dashboard, Account, |
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Notification Preferences, and we will not send it again. |
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The messages below are the exception. Each one carries something you |
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cannot act on if it never arrives: a link only you receive, a record of |
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money that moved, or notice of something happening to your account. They |
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are sent whatever your preferences say, and this page is the complete |
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list. |
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This page is generated from the code that sends the mail, so it cannot |
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drift from what actually happens. |
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## Password reset |
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You asked to reset your password, and the link is the only way to finish. |
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## Email verification |
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Verifying the address is how we know mail to it reaches you. |
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## Login link |
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You asked for a link to sign in, and this message carries it. |
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## Account lockout |
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Your account was locked after failed sign-ins, which is worth knowing about whether or not it was you. |
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## Account already exists |
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Someone tried to sign up with your address. Only you receive this, and it is how you recover an account you had forgotten. |
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## Account deletion confirmation |
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Deleting an account is permanent, so it is confirmed by a link only the address owner receives. |
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## Policy notice |
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A problem with your account or content, sent before anything is acted on so you have the chance to address it. |
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## Account suspension |
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Your account has been suspended. You cannot appeal a decision you were never told about. |
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## Appeal decision |
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The outcome of an appeal you submitted. |
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## Content removed |
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Something you published is no longer publicly reachable, and you would otherwise find out by accident. |
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## Content restored |
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Something of yours that had been removed is back. |
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## Account termination |
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Your account is being closed and you have a limited window to export your data. |
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## Platform shutdown notice |
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Makenotwork is shutting down and you have a limited window to take your work elsewhere. No-lock-in is meaningless if the notice is optional. |
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## Purchase receipt |
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A record of money you spent, and for a guest purchase the download link itself. |
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## Subscription billing |
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A recurring charge starting, renewing, or ending. You are entitled to know what you are being billed. |
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## Fan+ membership and credits |
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Your Fan+ membership status and the monthly credit code, which has no other delivery route. |
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## Content export |
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The export you requested is ready, or failed. The download link expires, and a failed job would otherwise leave you waiting. |
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## A creator you bought from is leaving |
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A creator you bought from has left, and what you purchased stays available for a limited time. Sent by the platform, not the creator. |
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## Usage limit warning |
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You are approaching or have reached a plan limit. Past it, requests are refused, so a silent limit would read as an outage. |
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## Something needs your confirmation |
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Something changed that only you can act on, and it repeats until you confirm you have seen it. Confirming is what stops it. |
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## Everything else |
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Sales, tips, followers, new-device sign-ins, issue activity, platform |
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status, release and blog announcements, and onboarding tips are all |
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optional. Announcements from a creator you follow are governed by the |
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mailing list you subscribed to, and every one of them carries a |
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one-click unsubscribe link. |
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