max / makenotwork

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1	# Stripe: What You Need to Know
2
3	Makenotwork uses [Stripe](https://stripe.com) as its payment processor. This page collects the Stripe-specific details that affect your costs, payouts, and operations as a creator.
4
5	---
6
7	## Processing Fees
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9	Stripe charges a per-transaction fee on every fan payment. The exact rate depends on your country:
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11	\| Region \| Rate \|
12	\|--------\|------\|
13	\| United States \| {{ stripe.percent \| percent }} + {{ stripe.fixed \| money }} \|
14	\| Canada \| 2.9% + C$0.30 \|
15	\| United Kingdom \| 1.5% + 20p (domestic), 3.25% + 20p (EU) \|
16	\| EU (most countries) \| 1.5% + €0.25 (domestic), 3.25% + €0.25 (cross-border) \|
17	\| Australia \| 1.75% + A$0.30 (domestic), 3.5% + A$0.30 (international) \|
18	\| Japan \| 3.6% \|
19
20	These rates change. Check [stripe.com/pricing](https://stripe.com/pricing) for your country's current rates.
21
22	### The Flat Fee Matters on Small Transactions
23
24	The per-transaction flat fee ({{ stripe.fixed \| money }} in the US) has a bigger impact on small sales:
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26	\| Sale price \| Stripe fee (US) \| Effective rate \| You keep \|
27	\|---:\|---:\|---:\|---:\|
28	\| $1 \| {{ derived.stripe_fee_on_1 \| money }} \| 33% \| {{ derived.stripe_keep_on_1 \| money }} \|
29	\| $5 \| {{ derived.stripe_fee_on_5 \| money }} \| 9% \| {{ derived.stripe_keep_on_5 \| money }} \|
30	\| $10 \| {{ derived.stripe_fee_on_10 \| money }} \| 5.9% \| {{ derived.stripe_keep_on_10 \| money }} \|
31	\| $25 \| {{ derived.stripe_fee_on_25 \| money }} \| 4.1% \| {{ derived.stripe_keep_on_25 \| money }} \|
32	\| $50 \| {{ derived.stripe_fee_on_50 \| money }} \| 3.5% \| {{ derived.stripe_keep_on_50 \| money }} \|
33
34	Bundling items (albums, packs) reduces the per-item impact of the flat fee.
35
36	---
37
38	## Payout Timing
39
40	You choose your payout schedule in your [Stripe dashboard](https://dashboard.stripe.com/settings/payouts):
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42	\| Schedule \| When funds arrive \|
43	\|----------\|-------------------\|
44	\| Standard \| 2-3 business days \|
45	\| Daily \| Next business day \|
46	\| Weekly \| Your chosen day of the week \|
47	\| Monthly \| First of the month \|
48	\| Instant \| Immediately (Stripe fee, regional; see Instant Payouts below) \|
49
50	Timing and fees here are Stripe's and change without us knowing. Your Stripe dashboard is authoritative.
51
52	### First Payout
53
54	New Stripe accounts typically have a 7-14 day hold on first payouts while Stripe verifies your account. After the initial hold clears, your chosen schedule applies.
55
56	### Minimum Payout
57
58	Stripe requires a minimum balance before initiating a payout. In most regions this is $1 (or equivalent). You can set a higher threshold in your Stripe dashboard if you prefer larger, less frequent payouts.
59
60	---
61
62	## Currency
63
64	You are paid in one currency, and every price you set is in it. We read it from your Stripe account rather than asking you to choose, so it always matches the account the money lands in.
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66	Supported: USD, CAD, GBP, AUD, NZD, EUR. If your Stripe account settles in something else, you cannot sell here yet. Write to info@makenot.work and tell us which one you need.
67
68	There is no per-project or per-fan currency. One creator, one currency, every price.
69
70	### What Your Fans See
71
72	If a fan's card is in your currency, they pay your price and nothing converts.
73
74	If it is not, they choose at checkout who converts:
75
76	- Stripe converts, and shows them the total in their own currency before they pay. Stripe's rate includes a conversion fee it sets between 2% and 4%. We cannot show that fee as its own line, because Stripe does not report it separately to us; what we can do is tell them the range, and Stripe shows them the exact total on its own checkout page before they commit. Their receipt then records the exact amount they were charged.
77	- Their bank converts. They pay in your currency and their card issuer converts at its own rate. We cannot show that rate or estimate it, and we say so rather than guessing.
78
79	Either way the fan carries the conversion, and you receive your price.
80
81	### What You Receive
82
83	Your price, in your currency. Because the charge is created in the currency your Stripe account settles in, there is no conversion between the sale and your balance.
84
85	One exception: a revenue split from another creator's project arrives in that project's currency. If it differs from yours, Stripe converts it when it reaches you, and the conversion comes out of your share. You will see this called out on your Payments tab.
86
87	### Minimum Charge
88
89	Stripe enforces a minimum per transaction and it is not the same everywhere: $0.50 USD, CAD, AUD, NZD and EUR 0.50, but GBP 0.30. We block sub-minimum charges before they reach Stripe, for single items and cart totals alike. Free items (price 0) are unaffected.
90
91	---
92
93	## Stripe Tax
94
95	Stripe offers automatic tax calculation and collection. When enabled, Stripe determines the correct sales tax, VAT, or GST rate based on the buyer's location and adds it at checkout.
96
97	### Enabling Stripe Tax
98
99	Toggle Stripe Tax from your payment settings on Makenotwork. Once enabled, it applies to all your checkout sessions (purchases, memberships, tips).
100
101	### What Stripe Tax Handles
102
103	- Rate calculation based on buyer location (see [Stripe Tax](https://stripe.com/tax) for covered jurisdictions)
104	- Collection at checkout
105	- Tax reporting through your [Stripe Tax dashboard](https://dashboard.stripe.com/tax)
106
107	### What You Still Handle
108
109	- Registration: You must register for tax collection in each jurisdiction where you have obligations. Stripe Tax tells you where you owe, but you register yourself.
110	- Remittance: You file and pay collected taxes to the relevant authorities.
111	- Thresholds: Monitor your sales volume by jurisdiction. Stripe Tax reports help with this.
112
113	See [You're the Merchant of Record](../about/merchant-of-record.md#tax-tools-available-to-you) for guidance on when to pay attention to cross-border tax obligations.
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115	---
116
117	## Chargeback Protection
118
119	Stripe offers its own [Chargeback Protection](https://stripe.com/radar/chargeback-protection) product at 0.4% of transaction volume. It covers fraud-related chargebacks (stolen cards, unauthorized use). It does not cover "product not as described" or "unrecognized" disputes.
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121	You can enable it from your Stripe dashboard under Radar settings. This is a Stripe product, not a Makenotwork feature.
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123	---
124
125	## Stripe Account Ownership
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127	Your Stripe connected account belongs to you. It is not controlled by Makenotwork.
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129	- If you leave Makenotwork, your Stripe account stays with you
130	- Your transaction history, payout records, and tax documents remain in your Stripe dashboard
131	- You can use the same Stripe account with other platforms or your own website
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133	---
134
135	## Country Availability
136
137	Two conditions, both required:
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139	- Stripe Connect supports your country. See [Stripe Global](https://stripe.com/global) for the current list. If it does not, you cannot receive payouts through Makenotwork, and we offer no alternative payment processor.
140	- Your Stripe account settles in a currency we support. USD, CAD, GBP, AUD, NZD or EUR (see [Currency](#currency)). An account that settles in anything else cannot sell here yet, even when Connect supports the country. Check your Stripe account's default currency before you build a catalog.
141
142	The second condition is the one creators miss. Country support and currency support are separate questions at Stripe, and we depend on both.
143
144	If either affects you, contact us at info@makenot.work.
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146	---
147
148	## Instant Payouts
149
150	Available in [supported countries](https://docs.stripe.com/payouts/instant-payouts). Stripe charges 1% in CA, EU, UK, SG, NO, HK, MY; 1.5% in US, AU, NZ, AE (minimum $0.50). Funds arrive in your bank account within minutes.
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152	Availability depends on your bank and region. Check your Stripe dashboard to see if instant payouts are available for your account.
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154	---
155
156	## Useful Stripe Links
157
158	- [Stripe Dashboard](https://dashboard.stripe.com): Manage payouts, view transactions, configure settings
159	- [Stripe Pricing](https://stripe.com/pricing): Current fees for your country
160	- [Stripe Tax](https://dashboard.stripe.com/tax): Tax collection settings and reports
161	- [Stripe Payouts](https://docs.stripe.com/payouts): Payout schedules, timing, instant payouts
162	- [Stripe Global](https://stripe.com/global): Supported countries
163	- [Stripe Support](https://support.stripe.com): Account issues, verification, disputes
164
165	---
166
167	## See Also
168
169	- [You're the Merchant of Record](../about/merchant-of-record.md): What being the seller means for you
170	- [Receiving Payouts](./payouts.md): Full payout guide including tax information
171	- [Payments & Refunds](../legal/payments.md): Payment flow, chargebacks, refund handling
172	- [Pricing Tiers](./tiers.md): What each tier costs and includes
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