max / makenotwork

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1	# Terms of Service
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3	Last updated: August 29, 2026
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5	Makenotwork is operated by Make Creative, LLC ("we", "us", "our"). By using our service, you agree to these terms.
6
7	## The Short Version
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9	- You own your content
10	- You're responsible for your content
11	- We provide the platform, you provide the creativity
12	- Don't do illegal things
13	- Either party can end this relationship anytime
14
15	## Accounts
16
17	### Eligibility
18	You must be 18+ or the age of majority in your jurisdiction to create a creator account. Fan accounts require you to be 13+ (or your jurisdiction's minimum).
19
20	### Account Security
21	You're responsible for your account credentials. Enable two-factor authentication. If you suspect unauthorized access, contact us immediately at security@makenot.work.
22
23	### Account Types
24	- Creator accounts: Pay a monthly tier fee, can upload and sell content
25	- Fan accounts: Free, can purchase and access content
26
27	## Creator Terms
28
29	### Your Content
30	You retain all rights to content you upload. By uploading, you grant us a license to host, display, and distribute your content as necessary to operate the service.
31
32	### Revenue
33	We charge 0% platform fee on fan payments. Payment processing fees (~3%) are deducted before funds reach you.
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35	### Prohibited Content
36	Don't upload:
37	- Content you don't have rights to distribute
38	- Illegal content (varies by jurisdiction)
39	- Content that violates others' rights
40	- Malware or harmful code
41
42	### Content Moderation
43	We remove content that violates these terms. We try to give notice before removal when possible. See [Content Moderation](./moderation.md) for details.
44
45	### Subscriber Lists
46
47	If you run a project mailing list, you and Makenotwork are joint controllers of the subscriber data on it. The arrangement is set out in [Mailing List Data Processing](./mailing-list-data-processing.md), and running a list means you agree to it.
48
49	Exporting your subscriber list puts a copy of those addresses on your own machine, outside our database. While you hold such a copy:
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51	- You must not mail an address after it has been erased.
52	- You must delete the exported copy of an address once we tell you an erasure covers it.
53	- You are responsible for keeping the copy secure for as long as you hold it.
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55	A list you mail from another service is yours to answer for, and we are not a controller of it. That does not release the obligations above, which follow any address you took from us.
56
57	## Fan Terms
58
59	### Purchases
60	When you buy content:
61	- You get a license for personal use
62	- You can download and keep files
63	- You can't redistribute or resell
64	- One-time purchases: access persists even if the creator leaves ({{ policy.buyer_access_days }}-day download window)
65	- Membership-gated content: access persists during the {{ policy.buyer_access_days }}-day grace period if a creator deletes their account. After {{ policy.buyer_access_days }} days, content is removed. Active memberships are not billed during this period
66
67	### Memberships
68	- Billed monthly
69	- Cancel anytime
70	- Access continues until end of billing period
71	- No refunds for partial months
72
73	## Data & Privacy
74
75	See our [Privacy Policy](./privacy-policy.md). Summary:
76	- We collect minimal data
77	- We don't track you
78	- We don't sell your data
79	- You can export or delete your data
80
81	If you run a project mailing list, [Mailing List Data Processing](./mailing-list-data-processing.md) sets out who answers a subscriber's request and what you agree to as a joint controller.
82
83	## Termination
84
85	### By You
86	Cancel anytime. Export your data first. Creator memberships end at the billing period.
87
88	### By Us
89	We may terminate accounts that violate these terms. We'll provide notice when possible and allow data export for non-egregious violations.
90
91	## Disclaimers
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93	The service is provided "as is." We do our best but can't guarantee uptime, data integrity, or that you'll make money. Back up your content.
94
95	## Liability
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97	Our liability is limited to the amount you've paid us in the past 12 months. We're not liable for indirect damages, lost profits, or lost data.
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99	The disclaimers and limits in this section do not override the specific commitments in [What We Guarantee](../about/guarantees.md), including uptime, data preservation, backup, shutdown notice, and founder-pricing lock-in. Where this section and the Guarantees conflict, the Guarantees control.
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101	## Disputes
102
103	We prefer to resolve disputes directly. If that fails, disputes are governed by Colorado law and handled in Colorado courts.
104
105	## Changes
106
107	We may update these terms:
108
109	- General changes: 90 days notice before they take effect
110	- Privacy policy changes: 90 days notice before they take effect
111	- Pricing changes: {{ policy.price_change_notice_days }} days notice + grandfathering at current rate for at least {{ policy.grandfather_months }} months (see [guarantees](../about/guarantees.md))
112	- Exceptions: Changes required by law, court order, or to address an active security threat may take effect immediately
113
114	We'll notify you by email when terms change. Continued use after the notice period constitutes acceptance.
115
116	## Contact
117
118	Questions? Email legal@makenot.work.
119
120	---
121
122	## See Also
123
124	- [Privacy Policy](./privacy-policy.md): Data collection and handling
125	- [Acceptable Use Policy](./acceptable-use.md): Content rules
126	- [Mailing List Data Processing](./mailing-list-data-processing.md): Joint controllership for project mailing lists
127	- [What We Guarantee](../about/guarantees.md): Platform commitments
128	- [How We Work](../about/how-we-work.md): Business model and pricing
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