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1 # Mailing Lists
2
3 Each project has built-in mailing lists. No third-party email service needed.
4
5 ## List Types
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7 Every project automatically gets two mailing lists:
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9 | List | Purpose |
10 |------|---------|
11 | **Content** | New releases and content updates |
12 | **Devlog** | Development updates and behind-the-scenes |
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14 Lists are created automatically when you create a project.
15
16 ## Subscribers
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18 When someone follows a project, they are subscribed to its content list by default.
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20 Subscriber requirements:
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22 - Verified email address
23 - Account not suspended
24 - Email not suppressed (bounced or complained)
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26 One send reaches at most {{ broadcasts.recipients_per_send_display }} subscribers, so that is the effective cap on a list.
27
28 ## Sending a Broadcast
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30 To send a broadcast email:
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32 1. Go to your dashboard
33 2. Click "Broadcast"
34 3. Write a subject (up to 200 characters) and body (up to 5,000 characters)
35 4. Send
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37 Broadcasts are plain-text emails. Each email includes an unsubscribe link.
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39 Two limits apply. One broadcast per 24 hours, and {{ mail_cap.monthly_display }} emails a month across all of your projects. Divide {{ mail_cap.monthly_display }} by your list size to get your sends a month.
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41 Your dashboard shows the running count, your cap and the date it resets. A send that would cross the monthly cap is refused with a message before any mail leaves, rather than delivering to half the list. Both caps lift per account on application: email info@makenot.work.
42
43 ## Automatic Notifications
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45 The platform sends automatic emails when:
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47 - You publish a new item (content list)
48 - You publish a blog post (content list)
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50 These are triggered by the scheduler and do not count against your one-per-day broadcast limit. They do count against the monthly total, because they are mail the platform sends on your behalf.
51
52 ## Unsubscribing
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54 Fans can unsubscribe from individual lists via the link in any email, or by unfollowing your project (which unsubscribes from all of that project's lists).
55
56 ## Importing Subscribers
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58 Subscriber import from other platforms (CSV upload with consent emails) is on the [roadmap]../about/roadmap.md. When migrating, use the [data import tools]./migration.md to bring over your content; your audience can follow your new project to subscribe.
59
60 ## See Also
61
62 - [Email you cannot turn off]./email-you-cannot-turn-off.md: The messages that ignore every preference, and why
63 - [RSS Feeds]./rss.md: Alternative subscription method
64 - [Projects]./projects.md: Project setup and management
65 - [Selling & Audience]./03-selling.md: Building your audience
66