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# Contact Sharing |
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When a fan buys from you, they can choose to share their email -- a direct line to your audience that doesn't depend on any platform, including this one. |
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## How It Works |
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1. Fan purchases one of your items |
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2. During checkout, they see: "Share my email with the creator" |
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3. If they opt in, their email appears in your contact list |
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The choice appears at every checkout. A fan can share on one purchase and decline on the next. Each decision applies only to that transaction. |
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Fans who don't check the box remain anonymous in your records. They can still reach you through the platform for support -- it just means you can't contact them directly. |
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## Accessing Your Contacts |
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Dashboard > Payments > Export. The CSV includes transaction details and, for fans who opted in, their email addresses. |
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## What to Do with Your Contacts |
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### Start a Newsletter |
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Import your contacts into a newsletter service and send updates directly. Most newsletter services accept CSV import. |
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### Announce Releases |
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A short email when you release something new reaches fans more reliably than a social media post. |
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### Build Off-Platform Relationships |
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Your audience belongs to you, not to us. Export your contacts regularly and keep your own copy. |
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## The Trust Dynamic |
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Fans who share their email are extending trust. That trust is easy to break and hard to rebuild. |
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**Do:** |
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- Email when you have something to say (new release, important update, genuine news) |
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- Keep emails infrequent enough that each one feels worth opening |
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- Make unsubscribing easy (every newsletter service handles this) |
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**Don't:** |
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- Email daily or weekly unless you established that cadence upfront |
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- Share fan emails with third parties |
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- Add people to multiple lists without asking |
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- Send purely promotional content with no substance |
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One good email per release beats ten forgettable ones per month. |
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## For Fans |
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### Why Share Your Email? |
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Creators who have your email can send you updates directly, reach you if the platform changes, and build a relationship that outlasts any single platform. |
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### Who Can See It |
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| The creator you shared with | Yes | |
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| Makenot.work (stored in database) | Yes | |
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| Other creators | No | |
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| Anyone else | No | |
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Each share is specific to one creator. Sharing with Creator A doesn't share with Creator B. |
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### Managing Your Shares |
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Go to your **Library** page to: |
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- See which creators have your email |
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- Revoke access (removes your contact from their dashboard) |
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Revoking removes you from the creator's contact list going forward. It doesn't delete copies they already exported. |
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### Privacy |
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- Your email is stored in our database, linked only to the creator you shared with |
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- Creators can export it as CSV |
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- You can share or revoke at any time |
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- We don't sell or share contact data (see our [Privacy Policy](../legal/privacy-policy.md)) |
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## See Also |
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- [Best Practices](./best-practices.md): Building fan relationships |
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- [Analytics & Dashboard](./analytics.md): Revenue, transactions, and fan metrics |
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- [Pricing & Monetization](./03-selling.md): Selling your work |
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