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max / makenotwork

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1 # Selling & Pricing
2
3 Set prices, manage purchases, and get paid.
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5 ## Pricing Models
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7 Three models per item: **free**, **fixed price**, and **pay-what-you-want** (with optional minimum). Set prices when creating or editing an item. See [Pricing]../about/pricing.md for guidance on choosing a model.
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9 ## Membership Tiers
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11 Offer recurring monthly memberships per project:
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13 - Create multiple tiers with different prices
14 - Toggle tiers active/inactive without deleting them
15 - Fans join through the payment checkout
16 - The payment processor handles billing, renewals, and cancellations
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18 Membership status changes (active, past due, canceled, renewed) sync via webhooks and update your dashboard automatically.
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20 ## License Keys
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22 For software products, license keys are generated automatically on purchase:
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24 - **Configurable activation limits**: Set how many machines can activate a key
25 - **Machine tracking**: See which machines have activated
26 - **Public validation endpoint**: Your software can verify keys against the server
27 - **Revocable**: Deactivate keys if needed
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29 License keys appear in the fan's library after purchase.
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31 ## Promo Codes
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33 Create promotional codes for discounts, free trials, and free access:
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35 - **Percentage or fixed amount** off the price
36 - **Free trial** periods for memberships
37 - **Free access** grants for individual items
38 - **Scope**: Apply to a specific item, project, or all your items
39 - **Usage limits**: Cap how many times a code can be used
40 - **Expiration dates**: Codes stop working after a date you set
41 - **Auto-apply via URL**: Share a link with `?discount=CODE` to pre-fill the code
42
43 ## Download Codes
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45 Generate single-use codes for free access:
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47 - **Batch generation**: Create many codes at once
48 - **Optional max uses**: Limit how many times each code works
49 - **Optional expiration**: Codes expire after a date
50 - **Useful for**: Press copies, review access, promotional giveaways
51
52 ## Guest Checkout
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54 Fans can purchase without creating an account:
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56 1. Fan clicks "Buy Now" on your item page, embed, or direct purchase link
57 2. Stripe checkout collects their email and payment
58 3. Fan receives a download link via email immediately
59 4. They can create an account later to manage all purchases in one place
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61 Fans who buy first and create accounts later have all purchases automatically attached. Guest checkout is the default for logged-out visitors.
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63 ## Direct Purchase Links
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65 Every item has a dedicated purchase page at `/buy/{item_id}`: a clean page with cover art, title, price, and a "Buy Now" button. Use it for link-in-bio, social media posts, email newsletters, and QR codes on physical media. Fans purchase in one step.
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67 ## Payment Flow
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69 All payments go through the payment processor:
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71 ```
72 Fan pays → Payment processor → Creator's connected account
73 ```
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75 We take 0% platform fee. Only the payment processing fee (~2.9% + $0.30 per transaction) applies. See [Pricing Tiers]./tiers.md#understanding-stripes-per-transaction-fee for how this affects small transactions.
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77 ## Refunds
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79 You set your own refund policy. You process refunds directly through your [Stripe dashboard]https://dashboard.stripe.com. See [Payouts]./payouts.md#refunds for details.
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81 ## Notifications
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83 Email notifications for sales and account events, each individually toggleable in account settings: sales, new followers, tips, new releases from followed creators, and new device logins.
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85 ## Data Export
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87 Export all your data at any time. No limits on frequency. See [Data Export]./export.md for formats and details.
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89 ## See Also
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91 - [Pricing]../about/pricing.md: Detailed pricing model guidance
92 - [Receiving Payouts]./payouts.md: How and when you get paid
93 - [Analytics & Dashboard]./analytics.md: Revenue tracking and stats
94 - [Best Practices]./best-practices.md: Pricing strategy and audience building
95 - [Fan Guide]./fan-guide.md: The fan perspective on purchasing
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