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1 # How We Work
2
3 Flat fee. All your revenue passes through to you.
4
5 ---
6
7 ## For Creators
8
9 1. **Sign up** and choose a pricing tier (${{ tiers.standard.basic }}-${{ tiers.standard.everything }}/month based on content type)
10 2. **Upload content**: text, audio, video, software, or digital files
11 3. **Organize** using hierarchical tags and projects
12 4. **Set pricing**: free, pay-what-you-want, fixed price, or membership
13 5. **Get paid**: 0% platform fee, only payment processing fees
14
15 ## For Fans
16
17 1. **Browse** creator pages at `/u/username`
18 2. **Purchase or join a membership** to access content
19 3. **Download** files directly or stream in-browser
20 4. **Build a library** of purchased content
21
22 ## Payment Flow
23
24 ```
25 Fan pays $10
26 |
27 v
28 Payment processor
29 |
30 v
31 Funds held in creator's connected account
32 |
33 v
34 Creator withdraws on their schedule
35 ```
36
37 We never touch creator revenue. Payments go directly to creator-controlled payment accounts.
38
39 ---
40
41 ## The Model
42
43 You pay a monthly tier fee based on content type (${{ tiers.standard.basic }}-${{ tiers.standard.everything }}). We take 0% of your fan revenue. The only deduction is the payment processing fee (~3%). No ads, no percentage cuts, no hidden fees.
44
45 ### The Math
46
47 Stripe's US standard processing fee is `2.9% + $0.30 per transaction` (see [stripe.com/pricing]https://stripe.com/pricing). The total depends on how many fan transactions you take, not just the gross dollars. The examples below assume an average fan transaction of **$10**.
48
49 At $1,000/month in fan revenue (≈100 transactions × $10):
50 - 10% platform cut = $100 to the platform
51 - Flat fee model = ${{ tiers.standard.basic }}-${{ tiers.standard.everything }} tier fee, plus Stripe: `100 × $0.30 + 2.9% × $1,000 = $30 + $29 = $59` processing
52
53 At $10,000/month (≈1,000 transactions × $10):
54 - 10% platform cut = $1,000 to the platform
55 - Flat fee model = same ${{ tiers.standard.basic }}-${{ tiers.standard.everything }} tier fee, plus Stripe: `1,000 × $0.30 + 2.9% × $10,000 = $300 + $290 = $590` processing
56
57 At $50,000/month (≈5,000 transactions × $10):
58 - 10% platform cut = $5,000 to the platform
59 - Flat fee model = same ${{ tiers.standard.basic }}-${{ tiers.standard.everything }} tier fee, plus Stripe: `5,000 × $0.30 + 2.9% × $50,000 = $1,500 + $1,450 = $2,950` processing
60
61 The gap widens as you grow. A percentage-cut platform is most expensive exactly when you're doing the best. Higher average transaction sizes shift more of Stripe's cost into the 2.9% line and away from the per-transaction $0.30; lower average sizes do the opposite.
62
63 ---
64
65 ## Pricing
66
67 | Tier | Monthly | For | Per-file limit | Total storage |
68 |------|---------|-----|---------------|---------------|
69 | **Basic** | ${{ tiers.standard.basic }} | Text, blogs, newsletters | {{ tier_limits.basic_per_file }} | {{ tier_limits.basic_total }} |
70 | **Small Files** | ${{ tiers.standard.small_files }} | Audio, software, plugins, sample packs | {{ tier_limits.small_files_per_file }} | {{ tier_limits.small_files_total }} |
71 | **Big Files** | ${{ tiers.standard.big_files }} | Video, games, large software | {{ tier_limits.big_files_per_file }} | {{ tier_limits.big_files_total }} |
72 | **Everything** | ${{ tiers.standard.everything }} | All features, current and future | {{ tier_limits.everything_per_file }} | {{ tier_limits.everything_total }} |
73
74 Every tier is a complete creator presence: your `/u/username` profile, project and item pages, a [project forum]https://forums.makenot.work, [Discover]/discover listing, memberships, pay-what-you-want, promo codes, RSS feeds, [analytics]../guide/analytics.md, full data export, 0% platform fee on fan payments, and 2FA/passkeys. The tier picks the file-size envelope, not the feature set. Use the [pricing calculator]/pricing to compare what you'd keep versus other platforms.
75
76 Monthly billing, no contracts, cancel anytime. An [earn-back credit program]./roadmap.md#earn-back-credit-program is on the roadmap. See [Pricing Tiers]../guide/tiers.md for full feature breakdowns, storage details, and tier selection guidance. See our [written guarantees]./guarantees.md for pricing commitments.
77
78 ---
79
80 ## Your Data, Your Audience
81
82 Export everything, anytime:
83 <!-- SOP: internal/business/sops/data-export-sla.md -->
84 - All uploaded content in original quality
85 - Complete metadata and organization
86 - Full fan/subscriber list (when fans consent to share contact info)
87 - Transaction and payment history
88
89 ### What Leaving Looks Like
90
91 1. Export your data (instant, complete)
92 2. Download your fan contact list
93 3. Cancel your tier
94 4. Done
95
96 ### Content Archive Policy
97
98 *Planned, not yet implemented. We intend to build this before leaving beta.*
99
100 Content that has been on the platform for 12 months or more would stay hosted even if you cancel. Your fans keep access. You just can't upload new content without reactivating. See our [written guarantees]./guarantees.md for the full commitment.
101
102 ---
103
104 ## Discovery: Intentional
105
106 The [Discover page]/discover has search, tag browsing, content type filters, and sorting, but none of it tracks behavior or optimizes for engagement. Fans find your work through their own choices: a search, a tag, a follow. We call this [Discovery Through Exploration]../guide/discovery.md#discovery-through-exploration.
107
108 No recommendation engine, no behavioral profiling, no paid placement. Visibility comes from good metadata, accurate tags, and consistent publishing. See [Discovery]../guide/discovery.md for the full picture.
109
110 ---
111
112 ## Community
113
114 Every project can have a discussion forum powered by [Multithreaded]https://forums.makenot.work: threaded conversations with no algorithmic sorting, built-in moderation tools, and a public mod log. The platform-wide forum handles feedback, feature requests, and creator-to-creator discussion. See [Forums]../support/forums.md.
115
116 ---
117
118 ## Source Available
119
120 The source code is public. Read it to verify anything we say on this site.
121
122 We use the PolyForm Noncommercial license rather than MIT or GPL because permissive licenses let corporations take community-built software and compete against its makers without giving anything back. PolyForm Noncommercial means anyone can read, audit, and learn from the code, but no company can clone this platform for profit.
123
124 Your content is never used to train AI models. See our [Generative AI Policy]./generative-ai.md for how we define generative AI and how it affects what's allowed on the platform.
125
126 ---
127
128 ## Self-Funded
129
130 No outside investors. No debt. Nobody can make us raise prices, add ads, or sell the company. If we can't sustain this on creator tier fees, we'll wind down honestly, not pivot into something exploitative.
131
132 Prices won't go up unless infrastructure costs force it. If they ever do, we'll say exactly what changed, give 90 days notice, and grandfather everyone at their current rate.
133 <!-- SOP: internal/business/sops/price-change-notice.md -->
134
135 ### Where Your Money Goes
136
137 Surplus from creator tier fees funds, in order: operations and infrastructure (~${{ expenses.F_monthly }}/month today), the founder's wage, then reserves and platform development. No investors taking dividends, no board taking compensation. After 1.0 ships, surplus is also planned to fund a residency that would train engineers without traditional credentials into full-stack engineers, on a flat pay scale applied equally to every resident, with graduation rather than retention as the goal. See [Platform Economics]/economics for the full financial breakdown.
138
139 ---
140
141 ## Who This Is For
142
143 Artists, musicians, writers, developers, and makers who:
144 - Are tired of platforms that profit more from their work than they do
145 - Have an audience (even small) or are building one through other channels
146 - Want direct relationships with their supporters
147 - Want to own their data, audience, and revenue
148 - Prefer predictable costs over percentage cuts
149 - Care about privacy and transparency
150
151 ---
152
153 ## See Also
154
155 - [Platform Economics]/economics: What it costs to run, where the money goes
156 - [You're the Merchant of Record]./merchant-of-record.md: What it means, pros and cons, tax tools
157 - [Generative AI Policy]./generative-ai.md: Content tiers and disclosure requirements
158 - [What We Guarantee]./guarantees.md: Binding commitments, in writing
159 - [FAQ]../support/faq.md: Quick answers
160