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Tighten public copy: correct footer entity, drop overstated infra claims, standardize contact - base.html footer: Makenotwork -> Make Creative, LLC; remove pricing.html duplicate footer - security.md/infrastructure.md: remove SOC 2 / network segmentation / anomaly detection / free credit monitoring / point-in-time-recovery claims that overstate a solo single-server alpha - guide docs: replace vague "contact support" with info@makenot.work - faq.md: appeals route to appeals@makenot.work (no dashboard appeal flow exists) Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Author: Max Johnson <me@maxj.phd> · 2026-06-08 20:51 UTC
Commit: 00eb7511d97c6f733d1b035439510c72d2dac80f
Parent: 0b2197c
10 files changed, +11 insertions, -18 deletions
M server/site-docs/public/guide/account-lifecycle.md +1 -1
@@ -40,7 +40,7 @@ The email link is time-limited and signed. If it expires, request a new one.
40 40 ## Before You Delete
41 41
42 42 - **Export your data** first: Settings > Data Export. See the [Export guide](./export.md).
43 - - **Cancel your creator tier fee separately**: deletion does not automatically cancel Stripe billing. (If you forget, contact support.)
43 + - **Cancel your creator tier fee separately**: deletion does not automatically cancel Stripe billing. (If you forget, email info@makenot.work.)
44 44 - **Download your files**: once content is removed, it's gone.
45 45
46 46 ## What Buyers Should Know
M server/site-docs/public/guide/creator-pause.md +1 -1
@@ -45,7 +45,7 @@ There is no separate "resume" button. Subscribing to a tier is the resume action
45 45 ## Limits
46 46
47 47 - No time limit on how long you can stay paused
48 - - Suspended or deactivated accounts cannot pause (contact support)
48 + - Suspended or deactivated accounts cannot pause (contact info@makenot.work)
49 49 - You must be an active creator (have a project) to use this feature
50 50
51 51 ## See Also
M server/site-docs/public/guide/getting-started.md +2 -2
@@ -13,7 +13,7 @@ Your first 15 minutes on Makenot.work, from sign-up to your first published item
13 13
14 14 **Username tips:** Use your artist or brand name. Lowercase letters, numbers, and hyphens only (2-30 characters). Can't be changed easily.
15 15
16 - **Didn't get the verification email?** Check spam/junk, click "Resend verification" on the login page, or contact support.
16 + **Didn't get the verification email?** Check spam/junk, click "Resend verification" on the login page, or email info@makenot.work.
17 17
18 18 Your fan account is ready immediately: browse, follow creators, and purchase right away. Fan accounts are free.
19 19
@@ -35,7 +35,7 @@ Check "Request a free trial" when you apply. Pick a trial length (2 weeks, 1 mon
35 35
36 36 **Trial details:**
37 37 - Trials are available by application only. Check the box when you apply for creator access.
38 - - One trial per person. If you need more time, email support before your trial ends.
38 + - One trial per person. If you need more time, email info@makenot.work before your trial ends.
39 39 - When the trial expires, the same [cancellation grace period](./tiers.md#cancellation) applies: your content stays accessible for 30 days, then is hidden (not deleted). Join any tier to restore everything instantly, or export your data and leave.
40 40 - During the trial you have full access to all features of your assigned tier, including publishing, selling, and receiving payments (Stripe connection required for payments).
41 41
M server/site-docs/public/guide/payouts.md +1 -1
@@ -28,7 +28,7 @@ Stripe requires a minimum balance before payout (typically $1). You can set a hi
28 28
29 29 Stripe supports creators in [46+ countries](https://stripe.com/global). Payouts are converted to your local currency when it differs from USD. Conversion rates and fees are set by Stripe, not by us.
30 30
31 - If your country isn't supported, contact us. We're working on alternatives.
31 + If your country isn't supported, contact us at info@makenot.work. We're working on alternatives.
32 32
33 33 ## Tax Information
34 34
M server/site-docs/public/guide/security.md +1 -1
@@ -58,7 +58,7 @@ Go to Settings > Security and click "Disable Authenticator App." You will need t
58 58
59 59 When you enable TOTP, you receive 10 single-use backup codes (8 characters each) usable in place of a TOTP code.
60 60
61 - **Store backup codes securely.** If you lose access to your authenticator app and have no backup codes, recovery requires contacting support.
61 + **Store backup codes securely.** If you lose access to your authenticator app and have no backup codes, recovery requires emailing info@makenot.work.
62 62
63 63 ### Regenerating Backup Codes
64 64
M server/site-docs/public/support/faq.md +1 -1
@@ -168,7 +168,7 @@ A real risk. Adding a second person is the top financial priority once membershi
168 168 Content that dehumanizes, harasses, or incites violence. See [Acceptable Use](../legal/acceptable-use.md) for the full policy.
169 169
170 170 ### How are content violations handled?
171 - Users can report content via the report button on any item or project page. If a violation is confirmed, content is removed and the creator notified. Repeated violations may result in warning, suspension, or termination. Creators can appeal from their dashboard.
171 + Users can report content via the report button on any item or project page. If a violation is confirmed, content is removed and the creator notified. Repeated violations may result in warning, suspension, or termination. Creators can appeal by emailing appeals@makenot.work (see [Appeal Process](../legal/appeals.md)).
172 172 <!-- SOP: internal/business/sops/dispute-resolution.md -->
173 173
174 174 ### What's your stance on AI-generated content?
M server/site-docs/public/tech/infrastructure.md +1 -1
@@ -82,7 +82,7 @@ We can explain every line item in our infrastructure bill. See the economics doc
82 82
83 83 ## Redundancy
84 84
85 - - Database: Daily automated backups, point-in-time recovery
85 + - Database: Daily automated backups (30-day retention)
86 86 - Files: Bucket versioning on object storage
87 87 - Application: Single-server today; load balancer planned at scale
88 88 - DNS: Cloudflare's anycast network
M server/site-docs/public/tech/security.md +2 -5
@@ -94,15 +94,12 @@ See [Privacy Policy](../legal/privacy-policy.md) for legal commitments.
94 94 - SSH key authentication only
95 95 - Automatic security updates
96 96 - Rate limiting on auth endpoints
97 - - Servers in SOC 2 certified data centers
98 - - Network segmentation
99 - - DDoS protection via CDN
97 + - DDoS protection via CDN (Cloudflare)
100 98
101 99 ### Monitoring
102 100
103 101 - Structured logging
104 102 - Failed login tracking
105 - - Anomaly detection
106 103 - Security headers (CSP, X-Frame-Options, etc.)
107 104
108 105 ---
@@ -135,7 +132,7 @@ If we detect a breach:
135 132 1. Immediate containment
136 133 2. User notification within 72 hours
137 134 3. Detailed post-mortem published
138 - 4. Free credit monitoring if PII exposed
135 + 4. Guidance on protective steps if PII is exposed
139 136
140 137 ---
141 138
M server/templates/base.html +1 -1
@@ -38,7 +38,7 @@
38 38 <a href="#" onclick="event.preventDefault(); showWhatsNewModal();">What's new</a>
39 39 <a href="#" onclick="event.preventDefault(); toggleShortcutsHelp();" title="Keyboard shortcuts (?)">Shortcuts</a>
40 40 </div>
41 - <p>&copy; 2026 Makenotwork</p>
41 + <p>&copy; 2026 Make Creative, LLC</p>
42 42 </footer>
43 43
44 44 <!-- Toast notification container -->
M server/templates/pages/pricing.html -4
@@ -118,10 +118,6 @@
118 118 <a href="/discover">Browse as guest</a>
119 119 </div>
120 120 </div>
121 -
122 - <footer>
123 - <p>&copy; 2026 Make Creative</p>
124 - </footer>
125 121 {% endblock %}
126 122
127 123 {% block scripts %}