max / makenotwork

exorcise: B2 about docs

Author: Max J. <87768334+MaxJMath@users.noreply.github.com> · 2026-05-21 18:54 UTC

Commit: 00590647160a70e427de6064b81d4dc80b6b00f7

Parent: a56af06

3 files changed, +70 insertions, -160 deletions

M server/site-docs/public/about/pricing.md +9 -9

			@@ -8,15 +8,15 @@ What it costs to be a creator on Makenot.work.
8	8
9	9		## Founder Pricing
10	10
11		-	While we're in our founder window, every new creator subscribes at the founder rate — half the eventual sticker price. This is not a promotional discount that expires. It is a structural early-supporter rate, available because you're showing up before we have real signup data to set a sustainable post-founder price.
	11	+	While we're in our founder window, every new creator subscribes at the founder rate: half the eventual sticker price. This is not a promotional discount that expires. It is a structural early-supporter rate, available because you're showing up before we have real signup data to set a sustainable post-founder price.
12	12
13		-	The window closes when we reach 1,000 creators or when we exit beta — whichever comes first. Anyone with an active creator membership at the moment the window closes has their founder rate locked in for the life of their account.
	13	+	The window closes when we reach 1,000 creators or when we exit beta, whichever comes first. Anyone with an active creator membership at the moment the window closes has their founder rate locked in for the life of their account.
14	14
15	15		Once your founder rate is locked in:
16		-	- It applies to every tier — if you upgrade or downgrade later, you get the founder rate on the new tier.
17		-	- It survives cancellation — if you cancel and come back at any point in the future, founder rates are still available to you.
	16	+	- It applies to every tier. If you upgrade or downgrade later, you get the founder rate on the new tier.
	17	+	- It survives cancellation. If you cancel and come back at any point in the future, founder rates are still available to you.
18	18
19		-	While the window is still open, your founder eligibility depends on having an active subscription when the window closes. If you cancel before the window closes and don't resubscribe before close-time, you lose founder eligibility. There is no continuity requirement after lock-in — but until lock-in, status is determined by who's active at the moment we close the window.
	19	+	While the window is still open, your founder eligibility depends on having an active subscription when the window closes. If you cancel before the window closes and don't resubscribe before close-time, you lose founder eligibility. There is no continuity requirement after lock-in; until lock-in, status is determined by who's active at the moment we close the window.
20	20
21	21		### Founder Rates
22	22
			@@ -35,7 +35,7 @@ See [tiers](../guide/tiers.md) for the full feature breakdown and storage limits
35	35
36	36		## Standard Rate (post-founder)
37	37
38		-	The standard rate applies to new signups after the founder window closes. The values below are provisional targets, not committed prices. We deliberately put founder pricing in front of standard pricing because we want real signup data, real tier-mix data, and real support-load data to set the post-founder number rather than guessing. The standard rate may end up lower than the targets below, the same, or higher — but if it rises, the change comes with the notice and grandfathering described in [Guarantees](./guarantees.md), and our founders are below it either way.
	38	+	The standard rate applies to new signups after the founder window closes. The values below are provisional targets, not committed prices. We deliberately put founder pricing in front of standard pricing because we want real signup data, real tier-mix data, and real support-load data to set the post-founder number rather than guessing. The standard rate may end up lower than the targets below, the same, or higher. If it rises, the change comes with the notice and grandfathering described in [Guarantees](./guarantees.md), and our founders are below it either way.
39	39
40	40		\| Tier \| Monthly \| Annual (10% off) \|
41	41		\|---\|---\|---\|
			@@ -48,7 +48,7 @@ The standard rate applies to new signups after the founder window closes. The va
48	48
49	49		## Payment Processing
50	50
51		-	Stripe processes all payments on the platform. Their fee — {{ stripe.percent \| percent }} + {{ stripe.fixed \| money }} per transaction ([stripe.com/pricing](https://stripe.com/pricing)) — is the only deduction on fan transactions. MNW takes 0% on top of that.
	51	+	Stripe processes all payments on the platform. Their fee, {{ stripe.percent \| percent }} + {{ stripe.fixed \| money }} per transaction ([stripe.com/pricing](https://stripe.com/pricing)), is the only deduction on fan transactions. MNW takes 0% on top of that.
52	52
53	53		The same fee applies once to your monthly tier subscription.
54	54
			@@ -64,7 +64,7 @@ We commit to keeping prices close to actual cost over time. We don't have invest
64	64
65	65		## What Might Change
66	66
67		-	Prices may fall if our cost structure allows — for example, if infrastructure or processing costs come down at our scale. Cost-favorable changes apply retroactively to active subscriptions.
	67	+	Prices may fall if our cost structure allows, for example if infrastructure or processing costs come down at our scale. Cost-favorable changes apply retroactively to active subscriptions.
68	68
69	69		Prices will only rise under the conditions described in [Guarantees](./guarantees.md). If that ever happens, we'll give at least 90 days notice, explain the reasoning in writing, and grandfather existing subscribers at their current rate for at least 12 months.
70	70
			@@ -74,7 +74,7 @@ Prices will only rise under the conditions described in [Guarantees](./guara
74	74
75	75		# Pricing Models for Your Fans
76	76
77		-	Above is what you pay MNW. Below is how you price what you sell to your fans. These are three independent models — you can use any or all of them per item or per project.
	77	+	Above is what you pay MNW. Below is how you price what you sell to your fans. These are three independent models. You can use any or all of them per item or per project.
78	78
79	79		---
80	80

M server/site-docs/public/about/roadmap.md +58 -145

			@@ -1,145 +1,77 @@
1	1		# Roadmap
2	2
3		-	What's built, what's next, and where we're headed.
	3	+	Two-month sprints. Month 1 is for new work: scoping and building. Month 2 is for testing, refinement, and support. Hotfixes ship as needed throughout. The [changelog blog](/changelog) posts a recap at the close of each sprint, and the [forum](https://forums.makenot.work/) is where you can push us toward what to build next.
	4	+
	5	+	We don't promise specifics here. What's described as current or upcoming is a description of focus, not a commitment to ship a particular thing.
	6	+
	7	+	---
	8	+
	9	+	## Current sprint
	10	+
	11	+	Soft launch refinement · May–June 2026 · month 2 of 2 (refinement)
	12	+
	13	+	Soft launch went live on 2026-05-11. This month is testing, polish, and fixing what early creators report. No major new features. The goal is a stable platform for the founder cohort.
	14	+
	15	+	Themes:
	16	+
	17	+	- Walking through manual testing surfaces
	18	+	- Inviting and onboarding the first wave of creators
	19	+	- Tightening the feedback loop with the founders who join
	20	+
	21	+	[Discuss this sprint on the forum](https://forums.makenot.work/) <!-- TODO: link the actual roadmap community thread -->
4	22
5	23		---
6	24
7		-	## What's Built
8		-
9		-	Everything listed here is live and working.
10		-
11		-	### Content & Uploads
12		-
13		-	- Audio: Upload audio files (MP3, WAV, FLAC, OGG, AAC, AIFF), stream in-browser with a custom player, chapter markers with timestamps, cover images
14		-	- Text: Markdown editor with live preview, word count, reading time estimates
15		-	- Digital downloads: Versioned file uploads with changelogs, any file type (ZIP, DMG, EXE, etc.)
16		-	- Projects: Group items under a project with its own page, slug, description, and category
17		-	- Blog: Per-project blog with markdown posts, draft/publish workflow, included in data exports
18		-	- RSS feeds: Auto-generated feeds per project (items + blog posts), personal feed across followed creators
19		-	- Scheduled publishing: Set a future publish date, items auto-publish on schedule
20		-	- Item duplication: Clone any item's metadata to a new draft
21		-	- Bulk operations: Publish, unpublish, or delete multiple items at once
22		-	- Dynamic clips: Reusable audio clip library with pre-roll, mid-roll, and post-roll placement per item
23		-	- Video: Upload video files, stream in-browser with native player, versioned downloads
24		-	- Embeddable players and widgets: Buy button, product card, audio player, tip button, and project card embeds for external sites. Copy-paste HTML from dashboard
25		-
26		-	### Selling & Monetization
27		-
28		-	- Fixed-price purchases: One-time payment at a set price
29		-	- Pay-what-you-want: Buyer chooses the amount, optional minimum price
30		-	- Memberships: Monthly recurring tiers per project with automated billing (multiple tiers, active/inactive toggle)
31		-	- License keys: Auto-generated on purchase, configurable activation limits, machine tracking, public validation endpoint for software phone-home
32		-	- Promo codes: Unified code system supporting percentage/fixed discounts, free access grants, and free trial periods for memberships. Item-scoped or project-wide, usage limits, expiration dates, auto-apply via URL parameter
33		-
34		-	### Discovery & Organization
35		-
36		-	- Discover page: Browse items or projects with search across titles, descriptions, and usernames
37		-	- Filters: Item type (Audio, Text, Digital, Video, Image, Plugin, Preset, Sample, Course, Template, Bundle), price range, tags, project category, sort by newest/price/popular
38		-	- Hierarchical tags: Multi-level tag tree with breadcrumb navigation, primary tag designation per item
39		-	- Project categories: 12 built-in categories (Music, Band, Podcast, Blog, Software, Art, etc.) plus user-created categories
40		-	- Follows: Follow users, projects, or tags, personalized feed page
41		-	- Collections: Group items across projects into curated lists with public or private visibility
42		-	- Bundles: Sell multiple items as a single purchase with bundled pricing
43		-
44		-	### Fan Experience
45		-
46		-	- Library: All purchased content in one place, download files, view license keys
47		-	- Audio streaming: In-browser player with chapter navigation
48		-	- Text reader: Clean typography, reading time estimate
49		-	- Contact sharing: Opt-in email sharing with creators at purchase time, revocable by the buyer
50		-	- Free accounts: Fans never pay for the platform, only for content they choose to buy
51		-	- Email notifications: Sale alerts, follower alerts, new release announcements, new device login warnings (each individually toggleable)
52		-
53		-	### Creator Dashboard
54		-
55		-	- Project management: Overview with revenue and sales stats, content tab, blog tab, settings, memberships
56		-	- Item management: Settings, content editor, versions, tags, license keys, promo codes, chapters
57		-	- Transactions: Full purchase and sales history, filterable
58		-	- Contacts: View fans who shared their email at purchase, with purchase count and total spent
59		-	- Broadcasts: Send plain-text email updates to all your followers (rate-limited to one per 24 hours)
60		-	- Revenue charting: Time-series revenue with selectable periods (7d/30d/90d/all), period-over-period comparison, per-project breakdown
61		-	- Getting-started email drip: 3-step onboarding sequence (welcome, profile tips, payment setup guide)
62		-	- Data export: All projects, items, blog posts, sales (CSV), and purchases (CSV) downloadable anytime
63		-	- Custom links: Add external links to your profile
64		-
65		-	### Payments
66		-
67		-	- 0% platform fee: Payments go directly to creator-controlled payment accounts
68		-	- Payment onboarding: Guided setup, connected account status tracking
69		-	- Creator tier memberships: Monthly billing for Basic ($10), Small Files ($20), Big Files ($30), and Everything ($60) tiers
70		-	- Automated payment handling: Checkout completion, refunds, membership updates (active, past due, canceled), renewal billing
71		-	- Reliable checkout: Purchases are processed safely with no risk of double-charges
72		-
73		-	### Security
74		-
75		-	- Two-factor authentication (2FA): One-time passwords with QR code setup and 10 backup codes
76		-	- Session management: View active sessions (device, IP, last active), revoke individual or all other sessions
77		-	- Account lockout: 5 failed login attempts triggers 15-minute lockout with email bypass
78		-	- New device notifications: Opt-in email when a new device logs into your account
79		-	- Password breach checking: Warns you if your password has appeared in known data breaches (advisory only, your password is never shared)
80		-	- Passkeys: Passwordless, phishing-resistant login (fingerprint, Face ID, hardware key)
81		-	- Request protection: All actions are verified to prevent unauthorized access
82		-	- Rate limiting: Protects against abuse across all public endpoints
83		-
84		-	### Platform
85		-
86		-	- Source-available codebase: PolyForm Noncommercial 1.0.0
87		-	- Creator applications: Apply to create; we aim for fast turnaround
88		-	- Admin tools: Waitlist management, creator approval, suspension/appeal processing, revenue reports, data export
89		-	- Rich link previews: Your content shows up properly when shared on social media, search engines, and podcast apps
90		-	- Documentation: Creator guide covering the full platform
91		-	- Transactional email: Password reset, email verification, purchase receipts, membership updates, sale and follower notifications
92		-	- Community forums: Per-project discussion forums powered by [Multithreaded](https://forums.makenot.work): threaded conversations, moderation tools, mod logs, no algorithmic sorting
93		-	- Git source browser: Browse server-hosted repositories with syntax highlighting
94		-	- SSH git access: Clone and push to hosted repositories with SSH key authentication
95		-	- Email-first issue tracker: File issues and reply via email, close via commit message
96		-	- Git patch inbound: Email patches to a project address, threaded in community forums
97		-	- Custom domains: Point your own domain to your creator profile with automatic TLS
98		-	- Mailing lists: Per-project mailing lists with auto-subscribe on follow or purchase
99		-	- Content newsletters: Blog post and release announcements delivered to mailing list subscribers
100		-	- Creator tier enforcement: Storage tracking and per-tier limits with grace period
101		-	- Health monitoring: Uptime tracking, service connectivity checks
102		-	- Malware scanning: Every uploaded file is scanned for malware before it's made available
103		-	- Automated test suite covering all platform features
104		-
105		-	### Developer Infrastructure (SyncKit)
106		-
107		-	Cloud sync and OTA update infrastructure for indie app developers, hosted on Makenot.work.
108		-
109		-	- Cloud sync: Push/pull changelog sync with end-to-end encryption (the server never sees your data)
110		-	- OTA updates: App auto-update server with Tauri-compatible protocol, no app store dependency
111		-	- Device management: Register devices, track sync state per device, platform detection
112		-	- API key system: App registration, key generation and rotation
113		-	- OAuth 2.0 + PKCE: Browser-based authentication flow for desktop apps
114		-	- Rate limiting: Separate limits for auth, sync, and management operations
	25	+	## What might come next
	26	+
	27	+	We don't promise specifics. The next sprint (likely July–August) is expected to focus on areas like:
	28	+
	29	+	- Upload UX (background uploads, larger files)
	30	+	- Observability for cost levers (so infrastructure decisions are made on real numbers)
	31	+	- A small-creator on-ramp
	32	+
	33	+	The sprint after that is too far out to gesture at honestly. The forum is the place to tell us what you'd want first.
	34	+
	35	+	[Push us toward what to build](https://forums.makenot.work/) <!-- TODO: link the actual roadmap community -->
115	36
116	37		---
117	38
118		-	## What's Next
	39	+	## Recent sprints
	40	+
	41	+	Each closed sprint gets a recap on the [changelog blog](/changelog).
	42	+
	43	+	<!--
	44	+	Backfill past sprints here as time permits. Format:
	45	+	- <Month-Month YEAR>: <theme> · <one-line summary> · [recap](/changelog/<slug>)
	46	+	-->
119	47
120		-	Near-term work. No timelines because we ship when it's ready.
	48	+	For now, see [/changelog](/changelog) for the running list of shipped work.
121	49
122		-	### Launch stages
	50	+	---
123	51
124		-	The platform launches in three stages:
	52	+	## Earn-back credit program
125	53
126		-	1. Alpha (current): Apply to join. We're onboarding creators individually, fixing bugs as they're found, and refining the experience based on real usage.
127		-	2. Beta: Open to everyone. The goal is a stable, polished platform with minimal to no bugs. All core features working reliably.
128		-	3. Full launch: Bugs and UX are under control. The platform is ready for creators who depend on it for income.
	54	+	A binding commitment, not a sprint item. If you earn less on the platform than you paid in tier fees during a 12-month period, the difference is credited as free months for the following year (capped at 12 months). Credits are calculated annually on your account anniversary. The 12-month clock starts when the alpha period ends. Launching no later than January 1, 2027.
129	55
130		-	### Earn-back credit program
	56	+	See [What We Guarantee](./guarantees.md) for the full set of binding commitments.
131	57
132		-	If you earn less on the platform than you paid in tier fees during a 12-month period, the difference is credited as free months for the following year (capped at 12 months). Credits are calculated annually on your account anniversary. The 12-month clock starts when the alpha period ends. Launching no later than January 1, 2027.
	58	+	---
133	59
134		-	### Near-term
	60	+	## What we won't build
135	61
136		-	- Admin CLI expansion: Broadcast sending to all users for platform announcements
	62	+	- Algorithmic feeds or recommendation engines
	63	+	- Ads or sponsored content placement
	64	+	- DRM that punishes paying customers
	65	+	- Features that create platform lock-in
	66	+	- Attention-harvesting engagement tricks
	67	+	- Generative AI tools or features for users: no AI writing assistants, no AI-generated recommendations, no AI anything in the product you interact with
	68	+	- Opaque recommendations: we use [Discovery Through Exploration](../guide/discovery.md#discovery-through-exploration): what you see is always traceable to a choice you made (a search, a follow, a tag), never to a model's guess about what you might engage with
137	69
138	70		---
139	71
140		-	## Direction
	72	+	## Areas we're exploring
141	73
142		-	Longer-term areas we're building toward. Order reflects priority, not timeline.
	74	+	We don't promise any of this. No timelines, no commitments. These are areas of interest that creators have asked about, listed here so the answer is honest instead of vague. If something here matters to you, say so on the [forum](https://forums.makenot.work/). That's how priorities shift.
143	75
144	76		### More content types
145	77
			@@ -147,7 +79,7 @@ HLS adaptive bitrate video streaming. Podcast hosting with private RSS feeds. Li
147	79
148	80		### Importers
149	81
150		-	Bring your existing audience. Newsletter post + subscriber import, newsletter JSON import, subscriber CSV upload with consent emails.
	82	+	Newsletter post + subscriber import, newsletter JSON import, subscriber CSV upload with consent emails.
151	83
152	84		### Format variants
153	85
			@@ -175,27 +107,8 @@ Expand payment options over time. ACH/SEPA payouts, lower-cost processors, micro
175	107
176	108		---
177	109
178		-	## What We Won't Build
179		-
180		-	- Algorithmic feeds or recommendation engines
181		-	- Ads or sponsored content placement
182		-	- DRM that punishes paying customers
183		-	- Features that create platform lock-in
184		-	- Attention-harvesting engagement tricks
185		-	- Generative AI tools or features for users: no AI writing assistants, no AI-generated recommendations, no AI anything in the product you interact with
186		-	- Opaque recommendations: we use [Discovery Through Exploration](../guide/discovery.md#discovery-through-exploration): what you see is always traceable to a choice you made (a search, a follow, a tag), never to a model's guess about what you might engage with
187		-
188		-	---
189		-
190		-	## What Should We Build Next?
191		-
192		-	We'd rather build what creators actually need than guess. If something on this page matters to you, or if something is missing entirely, tell us.
193		-
194		-	[Contact](../support/contact.md)
195		-
196		-	---
197		-
198	110		## See Also
199	111
200		-	- [How We Work](./how-we-work.md): Business model and pricing
201		-	- [What We Guarantee](./guarantees.md): Binding commitments, in writing
	112	+	- [Changelog](/changelog): what shipped, when
	113	+	- [How We Work](./how-we-work.md): business model and pricing
	114	+	- [What We Guarantee](./guarantees.md): binding commitments, in writing

M server/site-docs/public/about/story.md +3 -6

			@@ -20,13 +20,9 @@ Your tier fee funds the platform. No incentive to take a cut of your sales, show
20	20
21	21		## Self-Funded
22	22
23		-	Makenot.work is self-funded. No venture capital, no angel investors, no outside money. One person built it, one person runs it.
	23	+	Growth is slower. Features take longer. No marketing budget, no sales team, no growth hacks. Features ship when they're ready, and nobody can force us to make profitable-but-harmful choices.
24	24
25		-	Growth is slower. Features take longer. No marketing budget, no sales team, no growth hacks.
26		-
27		-	But there are also no board meetings about monetization strategy. No pressure to raise prices. No investors pushing for an exit. Prices stay stable, features ship when they're ready, and nobody can force us to make profitable-but-harmful choices.
28		-
29		-	If the platform can't sustain itself on creator tier fees, it will wind down honestly, not pivot into something exploitative.
	25	+	See [How We Work](./how-we-work.md#self-funded) for the operational details: no investors, no debt, price-stability policy, and the wind-down commitment if the platform can't sustain itself.
30	26
31	27		## Source Available
32	28
			@@ -44,6 +40,7 @@ Your fans are your fans. Your revenue is your revenue. Your data is your data. P
44	40
45	41		## See Also
46	42
	43	+	- [Team](/team): Who's behind Makenot.work
47	44		- [How We Work](./how-we-work.md): Pricing, payment flow, and data portability
48	45		- [Platform Economics](./economics.md): What it costs to run, where the money goes
49	46		- [Generative AI Policy](./generative-ai.md): What we mean by generative AI and how content is classified